Terms & Conditions

This website is operated by ByRoselyn. Throughout the site, the terms “we,” “us,” and “our” refer to ByRoselyn, operated by MTT Global Holdings BV.

ByRoselyn provides this website, including all information, products, tools, and services available from this site, to you conditioned upon your acceptance of the following Terms & Conditions.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions. These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms & Conditions carefully before using our website. If you do not agree to these Terms, you may not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are of legal age in your country, state, or region of residence, or that you have given us permission to allow any minor dependents to use this website.

You may not use our website, products, or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or any other harmful software that may affect the functionality or security of the website.

Any violation of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service or reject orders for legitimate reasons, including but not limited to suspected fraud, payment issues, technical errors, product availability issues, or misuse of our website.

You understand that data transmissions over the internet, excluding payment information, may involve transmissions over various networks and may be adapted to technical requirements of connecting networks or devices.

Payment information is always processed securely through encrypted payment networks and trusted payment service providers.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website, service, product presentation, design, branding, or content without our express written permission.

3. Accuracy and Timeliness of Information

We do our best to ensure that all information on our website is accurate, complete, and up to date.

However, we are not responsible if information on this website is incomplete, outdated, or inaccurate. The material on this site is provided for general information and shopping purposes only.

We reserve the right to modify the contents of this website at any time, but we are under no obligation to update any information unless required by law.

4. Changes to Services and Prices

Product prices are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, collection, offer, promotion, or part of the website at any time for legitimate business reasons.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of products or services.

5. Formation of Contract

The presentation of products in our online store does not constitute a legally binding offer, but rather a non-binding online catalog.

By clicking the “Buy,” “Checkout,” or similar purchase button, you submit a binding offer to purchase the selected item or items.

After placing an order, you may receive an automatically generated order confirmation email. This confirmation confirms that we have received your order, but it does not yet constitute acceptance of your purchase contract.

The purchase contract is concluded only when we confirm shipment of the goods or otherwise confirm acceptance of your order.

6. Warranty and Consumer Rights

Products are covered by applicable consumer protection laws.

Nothing in these Terms & Conditions limits or excludes any statutory rights you may have as a consumer under applicable law.

If you believe an item is defective, damaged, or not as described, please contact our customer service team so we can review the matter in accordance with our policies and applicable consumer protection laws.

7. Products and Services

Some products may be available exclusively online and may have limited quantities.

We make every effort to display product images, colors, materials, sizing, and details as accurately as possible. However, we cannot guarantee that your device’s display will show colors or textures exactly as they appear in real life.

ByRoselyn offers fashion products designed for customers who appreciate elegant, feminine, and polished everyday style. Product availability may change without notice.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction where legitimate reasons exist.

Products may be discontinued, replaced, or modified at any time.

8. Shipping Information

All products are shipped through our logistics and fulfillment network.

Depending on availability and fulfillment requirements, products may be shipped from our warehouse or logistics partners, including our warehouse location in Asia.

Shipping times, processing times, tracking updates, failed delivery procedures, and related information are described in our Shipping Policy.

Customs duties, import taxes, or similar charges may apply depending on the destination and applicable rules. Where such charges apply, they are the responsibility of the customer unless explicitly stated otherwise at checkout.

9. Billing and Account Information

You agree to provide accurate, current, and complete purchase and account information for all orders placed through our website.

You also agree to promptly update your account, billing, shipping, and contact information if changes occur.

We reserve the right to review, modify, cancel, or reject orders where incorrect, incomplete, suspicious, or fraudulent information is detected.

10. Payments

All payments are processed securely through our payment service providers.

Available payment methods may include credit cards, debit cards, and other payment methods shown at checkout.

ByRoselyn does not store full credit card details on its own servers.

If a payment is declined, incomplete, reversed, or flagged as suspicious, we may delay, cancel, or refuse the related order.

11. Optional Third-Party Tools

We may provide access to third-party tools, apps, or services over which we have no control.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind.

Use of optional third-party tools is entirely at your own risk and discretion.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

Any transactions, interactions, or disputes with third-party providers are solely between you and the respective third party.

13. User Content, Reviews, and Comments

If you submit reviews, comments, suggestions, photos, feedback, or other content to us, you grant ByRoselyn the right to use, reproduce, edit, publish, translate, and distribute such content for business, marketing, and website purposes.

You agree that any content you submit will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You must not submit unlawful, abusive, offensive, misleading, defamatory, obscene, or harmful content.

You are solely responsible for any content you submit.

14. Personal Data

Personal data is processed in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

15. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

16. Prohibited Uses

You are prohibited from using the website or its content:

• For any unlawful purpose

• To solicit others to perform or participate in unlawful acts

• To violate any applicable laws or regulations

• To infringe upon our intellectual property rights or the rights of others

• To harass, abuse, insult, harm, defame, intimidate, or discriminate

• To submit false or misleading information

• To upload or transmit viruses or malicious code

• To collect or track the personal information of others

• To spam, phish, pharm, pretext, spider, crawl, or scrape

• For obscene or immoral purposes

• To interfere with or bypass the security features of the website

We reserve the right to terminate your use of the website or services for violating any prohibited use.

17. Limitation of Liability

To the fullest extent permitted by applicable law, ByRoselyn, MTT Global Holdings BV, and our employees, partners, suppliers, service providers, and affiliates shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

Our liability for minor negligence is limited to breaches of essential contractual obligations.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

Your statutory consumer rights remain unaffected.

18. Indemnification

You agree to indemnify, defend, and hold harmless ByRoselyn, MTT Global Holdings BV, and our affiliates, partners, employees, suppliers, service providers, and licensors from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

19. Severability

If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

20. Termination

These Terms & Conditions remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website.

We may terminate or suspend your access to our website or services immediately if we believe you have failed to comply with these Terms.

21. Applicable Law

These Terms & Conditions are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection laws that may apply in your country, state, or region of residence.

If you are a consumer, this does not affect any mandatory rights you may have under applicable local consumer protection laws.

22. Returns, Refunds, and Cancellations

Information regarding returns, refunds, cancellations, return shipping, restocking fees, and damaged or defective items can be found in our Returns, Refunds & Cancellations Policy.

Please review that policy carefully before placing an order.

23. Shipping and Delivery

Information regarding delivery areas, order processing, fulfillment, shipping times, tracking, failed delivery, and incorrect addresses can be found in our Shipping Policy.

Estimated delivery times are estimates only and may be affected by factors outside our control.

24. Policy Updates

ByRoselyn reserves the right to update, change, or replace any part of these Terms & Conditions by posting updates or changes on our website.

It is your responsibility to check this page periodically for changes.

Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

25. Contact Information

If you have any questions about these Terms & Conditions, please contact us.

Email: hello@ByRoselyn.com
Phone: +1 980 317 2472

Contact form:
https://byroselyn.com/pages/contact

Company Information

Shop Name: ByRoselyn
Company Name: MTT Global Holdings BV
Company Registration Number: 25 11 56 904

Email: hello@ByRoselyn.com
Telephone: +1 980 317 2472

Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM EST

Our customer service team will usually get back to you within 12–24 hours on business days.

Business Address:
De Ruijterkade 5
1013 AA Amsterdam
The Netherlands

Warehouse Address:
Room 104, Block B
Kaicheng High-tech Park
Longhua District, Shenzhen
Guangdong, China