Transactions Policy

Payment Policy

At ByRoselyn, we offer secure and encrypted payment processing.

All payments are processed through certified payment providers and are handled according to high security standards to help protect your personal and payment information.

Accepted Payment Methods

You can pay securely at ByRoselyn using the payment methods available at checkout.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • UnionPay

  • Bancontact

  • PayPal

  • Other payment methods shown at checkout

The payment methods displayed at checkout may depend on your country, your bank, your device, and the availability of the respective payment provider.

Payment Process

To complete your purchase:

  1. Select one of the available payment methods at checkout.

  2. Review your order details carefully.

  3. Enter your payment details through the secure payment page.

  4. Confirm your order.

  5. Your payment will be processed using encrypted payment technology.

  6. Once the order has been placed successfully, you will receive an order confirmation by email.

Please make sure your billing information is accurate and matches the information associated with your payment method.

Secure Payment Processing

Your payment details are transmitted using SSL encryption.

ByRoselyn does not store complete credit card details on its own servers.

Payment processing is carried out by certified payment service providers in accordance with applicable international security standards, including PCI-DSS where applicable.

Failed or Rejected Payments

If your payment is unsuccessful, we recommend that you:

  • Check whether your billing details are correct

  • Make sure your card or payment method has sufficient funds

  • Try an alternative payment method

  • Contact your bank, card issuer, or payment provider

If you continue to experience issues, please contact our customer service team. We are happy to assist you.

Currency

All prices on our website are displayed and charged in US Dollars (USD), unless stated otherwise at checkout.

Your bank or payment provider may apply currency conversion rates or additional fees if your account is held in another currency. These charges are determined by your bank or payment provider and are not controlled by ByRoselyn.

Order Confirmation

After successful payment, you will receive an order confirmation by email.

Please check your spam or promotions folder if you do not see the confirmation email in your inbox.

If you notice any incorrect information in your order confirmation, please contact us as soon as possible.

Payment Authorization and Fraud Prevention

For security reasons, orders may be subject to payment verification, fraud screening, or additional review.

ByRoselyn reserves the right to cancel, hold, or refuse an order if the payment is declined, flagged as suspicious, or cannot be verified.

Refunds

Approved refunds will be issued to the original payment method used at checkout.

Please allow 5–10 business days for the refund to be processed by your bank or payment provider after it has been issued by us.

For more information, please review our Returns, Refunds & Cancellations Policy.

Company Information

Shop Name: ByRoselyn
Company Name: MTT Global Holdings BV
Company Registration Number: 25 11 56 904

Email: hello@ByRoselyn.com
Telephone: +1 980 317 2472

Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM EST

Our customer service team will usually get back to you within 12–24 hours on business days. Thank you for your patience.

Business Address:
De Ruijterkade 5
1013 AA Amsterdam
The Netherlands

Warehouse Address:
Room 104, Block B
Kaicheng High-tech Park
Longhua District, Shenzhen
Guangdong, China

Do You Have Any Questions?

You can find answers to questions about delivery, returns, orders, and other topics in our FAQ or contact us directly.

Frequently Asked Questions:
https://byroselyn.com/pages/faq

Contact Form:
https://byroselyn.com/pages/contact